Terms of Service
Thank you for visiting the Muziris website.
The following terms (“terms” or “agreement”) outline your access to and use of any and all content, features, and services (collectively, “services”) provided by Muziris, a brand owned by Mysore Malabar Trading Pvt. Ltd. (“company,” “us,” “our,” or “we”) through it’s digital assets (our Website, our social media pages, and other forms of communication with our customers).
If you continue to use our website, you are bound by the following terms and conditions:
We may revise and update these terms periodically, with all changes effective immediately upon posting. Continued use of the sites following an update of terms confirms that you accept and agree to these changes. In the website and in our other digital assets you will find images, content, literature, videos, audio clips and other copyright material. You are advised that all of these (and not limited to the aforementioned) are protected content, and any unauthorised use of this will attract punitive legal action. Names of actual companies and products mentioned within the sites may be the trademarks of their respective owners.
Our services may provide links to other websites or resources, and in turn, there may be third parties that provide links to our sites. We are not responsible or liable for the content provided in these third party websites or resources, and inclusion of such links does not imply our endorsement or any association with its operators. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource. Access and use of these third party websites is at your own risk, and you will be subject to the terms and conditions of use for such websites and resources.
We shall not be liable for any failure to perform obligations hereunder where such failures result from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation
We cannot and will not be responsible for the services of our logistics /courier/delivery partners. We sell our products to our customers and on behalf of our customers we engage the services of a logistics partner to help our customers access our products easily.
When you buy equipment and accessories from Muziris, you undertake to carry out all repairs and maintenance required for these equipments. In case of certain equipment covered under warranty or otherwise, you will have to coordinate directly with the manufacturers of these equipments.
We aren’t liable for any damages that you may incur due to proper or improper use of our products and services. Any damages arising out use the brewing equipment retailed on our website may be taken up directly with the manufacturers of these equipments.
We may provide links to other websites, however this is done purely as a convenience for our customers and we leave it up to their judgement as to whether to utilise these links or not. We do not take responsibility for the products and services of those websites.
Sometimes we may run out of certain products (coffees or equipment). For third party equipment we may offer you a substitute or may cancel the order and refund your payment. In the case of coffees too, we may offer you a substitute and dispatch the same after your approval, or we will refund you payment. For our Taster’s pack sets, we reserve the right to alter the contents of the set in the case of unavailability of certain coffees.
Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. Mysore Malabar Trading Private Limited. reserves the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice. All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument. All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. You will be billed the prices prevalent during the invoicing of the products. Our products are liable for GST in India.